To provide reliable store practice, this section confirms that we offer a 30-day no-reason return and exchange policy. Within the same framework, you may request a return or exchange within 30 days after delivery without having to provide a reason.
For consistent expectations, the applicable standard is this: to begin a return or exchange, contact us at support@canadapoire.shop before sending the item. Accordingly, once approved, canadapooch provides a prepaid return shipping label or an equivalent free return arrangement. As a related point, the merchant pays return shipping for both approved no-reason returns and returns involving damage, defects, quality problems, missing parts, or an incorrect item. Within the same framework, items sent without prior authorization may not be accepted.
This page sets out customer-focused decision-making; specifically, after we receive and inspect the return, we will notify you of the decision. As a related point, approved refunds are issued to the original payment method within 5-10 business days. In addition, a bank or card issuer may require additional time to post the credit.
Our commitment to precise handling means that returned items should include their components and original packaging when reasonably possible. Consistently with this rule, the following are not eligible for no-reason return: customized or personalized goods, clearance or final-sale goods, gift cards, and opened intimate, personal-care, or hygiene-sensitive goods. Within the same framework, these exclusions do not limit remedies for defective or nonconforming products or any non-waivable consumer rights.
To provide well-defined customer understanding, this section confirms that the default return address is 77 Pitt St, Charleston, South Carolina, 29403, United States. In addition, do not send a return until instructions have been provided. In practical terms, for assistance, contact support@canadapoire.shop or (864) 747-7460. Under this approach, Customer service hours are Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).
Merchant Information
As part of straightforward decision-making, customers should understand that the customer contact telephone number is (864) 747-7460. For that reason, the storefront brand name is canadapooch. From a customer-service standpoint, the complete physical address, which is also the default return address, is 77 Pitt St, Charleston, South Carolina, 29403, United States. For that reason, the business name is canadapooch. Under this approach, the customer contact email is support@canadapoire.shop.